Terms and Conditions
Working together, with clarity.
These terms outline how Nexa Support Coordination works with you, so that from day one, you know exactly what to expect.
Service Agreements
Before support begins, we will provide a signed Service Agreement outlining the services we provide, your rights, and the expectations of both parties. This agreement ensures we're both working from the same shared understanding.
Our commitment to you
We will act in your best interests at all times, support you to make informed decisions about your plan, and provide honest, transparent communication about the services delivered and how your funding is used.
Fees and funding
Our services are funded through your NDIS plan, in line with the NDIS Pricing Arrangements and Price Limits. We will always be transparent about what is being claimed and why.
Changing or ending services
You are free to change your support coordinator at any time. If you wish to end our service agreement, please let us know, and we will support a smooth transition to your next provider.
Updates to these terms
We may update these terms from time to time to reflect changes in NDIS guidelines or our services. Updated terms will be made available on this page.
Last updated: July 2025